FAQ - Roberta Pieri
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Do you deliver in my Country?

Please visit our https://roberta-pieri-store.myshopify.com/pages/delivery for more information. At the moment we deliver to Europe and Extra Europe, USA and Canada. We do have several boutiques around the world, please contact us at customerservice@robertapieri.com and we could assist on your personal request ;)

Can I pay with my credit card?

Yes, You can make payments with your debit or credit card from any country using our certified and secure Stripe payment system. If you have a PayPal account, you can also choose to pay through your account or use the instant PayPal checkout method.

Are the bags really water repellent?

Roberta Pieri bags are crafted using either Nylon or Coated Canvas materials that possess water-resistant properties, shielding them from rain, seawater, and melted snow. The material is designed to prevent water droplets from leaving marks on the surface and remains unaffected by moisture. However, it is important to note that the bag may not safeguard the items inside if fully submerged in water, as water can penetrate through the zipper. Nonetheless, the innovative water-resistant material helps preserve the bag's texture, ensuring its longevity.

Does a Cosmetic Case come with the bag?

No, the purchase of the bag only includes the dust bag that comes with it and a leather shoulder strap of a specific model. However, you have the option to purchase an additional cosmetic case that can be attached to the bottom hook of the bag, providing a safe and organized space for your belongings.

We also have a special promotion available exclusively for our loyal members who have previously ordered a bag from our online boutique. If you are a registered customer and have purchased an item from us before, simply leave a review on the product page of your previous purchase, and you will receive a complimentary cosmetic case with your next order!

What is NYLON material?

Nylon is a synthetic fiber material primarily composed of resin. It offers numerous advantageous properties, including functional attributes, heat resistance, durability, water resistance, lightweightness, and toughness. Furthermore, nylon can be washed and reused, enhancing its practicality.

From an environmental perspective, nylon bags are considered environmentally friendly compared to plastic bags because they can degrade naturally. Nylon bags have a wide range of applications, commonly used as shopping bags and environmentally conscious alternatives.

Nylon exhibits excellent strength and abrasion resistance, making it suitable for various sport activities. Additionally, its remarkable elastic recovery ensures that fabrics can stretch without losing their shape.

What is Coated Canvas material?

Coated canvas is a material created by applying a layer of wax or resin to a woven fabric, typically a heavy cotton or polyester canvas, which is then treated with heat. The process of permanently coating the material is crucial for reputable designer handbag brands, as it ensures increased durability compared to faux leather or polyurethane alternatives.

The Roberta Pieri bags are crafted from coated canvas and uphold the same high-quality standards as luxury brands. However, they are offered at a more accessible price point while maintaining a short supply chain for the material itself. This combination allows customers to enjoy the longevity and style associated with luxury bags without compromising affordability or sustainability.

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Simple checkout

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Get in touch

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